Public Works

About the Department

The Public Works Department is made up of two divisions: the Administration and Engineering Services Division and the Operations Division.

Administration and Engineering Services

The Administration and Engineering Services Division is located in the lower level of City Hall at 750 Lakeside Drive.

Contact Information-Phone: 616-940-4817

Hours: Monday through Friday-8:00am to 5:00pm

Responsibilities of this division include:
  • Design, construction, and maintenance of roads, sidewalks, water distribution system, and sanitary / storm sewer systems 
  • Maintenance of municipal buildings 
  • Building permits, zoning administration, and planning review 
  • Property maintenance code enforcement 
  • Tree planting and maintenance programs 
  • Lake management and environmental programs
  • Streetlight maintenance
  • Traffic engineering


The Operations Division is located at 2310 Reeds Lake Boulevard. 

Contact Information-Phone: 616-940-4870

Hours: Monday through Friday-7:00am to 3:30pm

Responsibilities of this division include:
  • Maintenance of streets, sidewalks, sanitary and storm sewers and water mains
  • Fixing potholes 
  • Flushing fire hydrants and water mains  
  • Plowing streets and sidewalks 
  • Yard waste-composting including collecting grass clippings, leaves, tree branches, and Christmas trees 
  • Responding to water / sewer emergencies for homes and businesses
  • Vehicle fleet maintenance
Are you curious about what utilities are buried beneath the public right of way? Download the document below to learn more about the public utilities buried below the city's 47 miles of road and 80 miles of of sidewalks.

More Information

If you have any questions, please contact the Public Works Administration Office at (616) 940-4817.