As we face some of the lowest temperatures of the century, pipes and water meters may freeze as temperatures remain below freezing for extended periods of time.
The City is responsible for water services from the curb stop in the right-of-way to the water main in the street. Property owners are responsible for their water service from the curb stop to and throughout their property.
The City offers the following tips to help protect water service pipes:
What to do if your pipes freeze:
Public Works staff will assist in assessing the situation further and if the water service is frozen from the curb stop to the main, the staff will thaw the service line and restore water service.