Starting April 2, the City’s payment processing provider, Invoice Cloud, is increasing the service fee for payments made with a credit card or debit card or through PayPal.
Residents who pay their water bill, taxes, parking ticket or permit with a credit card or debit card or through PayPal via Invoice Cloud’s online system will see this service fee increase. This change does not affect residents who pay via Automated Clearing House (ACH) or Electronic Funds Transfer (EFT).
Here’s a summary of the service fee changes:
- Water bill: $3.75 for every $325
- Taxes: Minimum of $2.95 or 3% of amount
- Parking tickets: Minimum of $2.95 or 3% of amount
- Permits: Minimum of $2.95 or 3% of amount
Residents can still make payments by mail, via the drop box in the Community Center lobby available 24/7 or in person 8 a.m.-5 p.m. Monday-Friday at the Community Center, 750 Lakeside Drive SE.
For questions, please call the Finance Department at 616.949.2110.